Xmas Last Posting Dates: If you require your order prior to Christmas day, please note the cut-off dates below:
UK Orders: Monday 18th December
EU Orders: Wednesday 13th December
Rest Of World Orders: Tuesday 12th December
Delivery is FREE on all UK orders over £50. Orders will be sent via Royal Mail Tracked & Signed 48, and will take 2-3 days to arrive from the time you placed the order. UK delivery on orders under £50 is charged at £3.99 per item. If we anticipate your order will be delayed, we will inform you by email or telephone. If you wish to cancel your order after it has been dispatched, you will be liable for the cost of the return postage.
All International orders are sent by Royal Mail International Tracked & Signed. Orders from the Republic of Ireland will be charged at £6.99 per item. International orders from within the European Union (EU) will be charged at £9.99 per item. Orders to the rest of the world will be charged at £19.99 per item. Orders to the European Union take 3-7 days to arrive and the rest of the World will take 7-14 days. Next day delivery is not available outside the UK.
We use Royal Mail to despatch our orders. All items are insured and trackable, so if they are lost in postal transit your money is guaranteed at all times. If this is the case, we will file a claim for missing goods and upon completion of the claim we will either re-send the goods or refund the full amount to your card. Please be aware this process can take up to 21 days, as we have to give the courier sufficient time to search for your missing parcel,and avoid it being delivered twice.
Northern Ireland (BT), Isle of Wight (PO30-37), Isle of Man (IM), Scottish Highlands and Orkney Isles (PA, ML, EH, KA, G, KY, PH, DD, AB, IV, KW), Outer Hebrides and the Shetland Isles (HS, ZE) will SOMETIMES incur additional charges and may also experience delivery delays; morning, Saturday and "next working day" deliveries are optional and will also incur additional charges.
We will only deliver goods to the address on the order to protect against fraud - however you can change your delivery address before completing your order if you wish to have your order delivered to your workplace or elsewhere.